Your order is shipped in 2 to 3 days. Currently, our average delivery times are 7 to 20 working days anywhere in the world (depend your location).
In any case, if you do not receive your item, please contact us at firstname.lastname@example.org
We deliver all over the world. Shipping costs depend your location. Please create an account for checking the prices.
Our company is based in France. We ship our packages directly from our logistics platform in Luxembourg.
Your order will be delivered by your local post office.
Don't worry, your order will be left in your P.O. Box if they are small enough. Otherwise, your package will be left at your post office where you can pick it up.
Don't worry, if your order has not yet been sent, contact us immediately at email@example.com and we will be happy to update your information. Otherwise, and in accordance with our general terms and conditions of sale, once an order has been sent from our warehouse, no further changes can be made.
If an item in your order is missing or not the right product, contact us immediately at firstname.lastname@example.org
We offer a 100% "satisfied or refunded" guarantee! If, for any reason, the product does not meet your expectations, you can return it to us within 14 days of receipt and we will refund you the full price of the item as soon as it arrives at us.
However, all returned products must be in perfect condition and the return shipping costs must be paid by you. Proof of postage should then be sent to us by email as proof of delivery. For more information, see our Returns and Refunds Policy.
This site is 100% secured by SSL technology.
To know more about it:
The site you are visiting is on a HTTPS server (green padlock near the link bar of your browser). On Camencia, all pages are secure and cannot be hacked or targeted by malware.
Regarding payment by credit card, we use CIC's SSL technology, which is the reference in terms of security for Internet transactions. We also use the world leader in PayPal payment.
Currently, you can pay by Credit Card or Paypal on our website. We do not accept bank cheques, transfers or cash on delivery.
All our prices are displayed without VAT. If you are in the European Union, you must pay an additional 20% VAT. If you have a VAT number, you may be exempt. To do so, contact us at email@example.com